Latest Update on Wait Magic Availability

[Webmaster]

Evening Update: the latest update is that it's still a work in progress. I've been communicating with a few others that utilize the Multi Pass data and we are all running into the same issues. We also think Disney may have introduced a bug within their system accidentally with the latest update that is preventing even manual modifications from happening in My Disney Experience.

I am working very hard on this, running on little sleep, and downright sick to my stomach that customers are not able to use the service right now. Been nauseous feeling all night and day.

We understand there is frustration, and no one is more frustrated than me. Some parts just aren't always in our control.

[jigar183]

13 hours past this post.. are you anywhere close to getting it fixed?

[guiaofprafa]

14 hours ago, Webmaster said:

Evening Update: the latest update is that it's still a work in progress. I've been communicating with a few others that utilize the Multi Pass data and we are all running into the same issues. We also think Disney may have introduced a bug within their system accidentally with the latest update that is preventing even manual modifications from happening in My Disney Experience.

I am working very hard on this, running on little sleep, and downright sick to my stomach that customers are not able to use the service right now. Been nauseous feeling all night and day.

We understand there is frustration, and no one is more frustrated than me. Some parts just aren't always in our control.

You improve my friend! We know your work is fantastic. Really this change of layout in MY PLANS affected the apps a lot, yesterday we could not change any attraction. Everything will be alright, I wish you a speedy recovery my friend.

[trevyn]

Wishing you good fortune in getting this resolved! For reference, I just tried manually modifying the time on one of my LLMP bookings in the iOS MDE app and it worked fine.

[Starowesky]

Fingers are crossed for a fix / update soon. Have a trip for this weekend and standing in line is for plebs lol. Keep us posted 🙂

[catccc]

I used Standby Skipper on my trip over the summer and I'm excited to try Wait Magic next week!  Wishing the Thrill Data team lots of luck to get this fixed; thanks for all your efforts!

[rpegan35]

Any updates as to if and when Wait Magic might be back up? Hoping for the best as I'm set to be in Disney next week and wanted to try it out!

[Webmaster]

We've made some good progress. Hopefully before too long.

[Starowesky]

Great news. Im at the parks Saturday and Sunday. Crossing my fingers there will be more progress 🤞

[abennett]

We believe in you and know you can fix it! Sending all the pixie dust possible! Make sure to eat something so you can think! We are all rooting for you!! 🫶🫶

[Webmaster]

Right now, same-day new booking searches are operational

[Nzaniboni]

 

Thank you for all your work, you are awesome and deserve the Best. 

[Katie Goodine]

Thank you for updating us!  

[nicholasscherer003]

Does this mean modifications are working same day?

[nicholasscherer003]

@Webmaster

[Webmaster]

Not modifications at this time

[rpegan35]

Thank you for the update @Webmaster that is great news! Does that mean only to use the New Booking option, or does book then modify still work?

[Webmaster]

Best to just use New Booking

[Stoudty]

With new booking being the only feature available right now, what is the best way to make changes to existing LL for upcoming trip?

 

Let’s say I have Slinky for 7pm.

Would I create a new booking to try to get it earlier?  And then if it gets it for earlier, create another new search for earlier again, and so on and so on until I have something I want?

 

if that’s the case, can I search for multiple LL attractions across multiple days all at once? 

Edited November 11 by Stoudty

[Webmaster]

Manual refreshing is really the only way right now. You wouldn't want to cancel your existing slot in the hope of getting an earlier time.

[Stoudty]

8 hours ago, Webmaster said:

Manual refreshing is really the only way right now. You wouldn't want to cancel your existing slot in the hope of getting an earlier time.

Thanks for the tip. 
 

How would you recommend I handle bookings for this weekend?  I have prebooked LL and would like to get additional once I use that first one. Would I use “new booking” and search for anytime availability for the ride I want?  
 

I assume the modify option is still not functioning so I would still need to manually refresh to try to find an earlier time, if applicable, correct? 

[Webmaster]

Yes, you'll want New Booking searches for this weekend with whatever time targets you desire. Any Time / Earliest Available provide the largest window.

Any that book and you want  different times for you would need to manually modify in the app.

[Webmaster]

Day of modifications for one attraction at a time are enabled! The highest priority modification search that is active will be searched.

[nicholasscherer003]

 

5 hours ago, Webmaster said:

Day of modifications for one attraction at a time are enabled! The highest priority modification search that is active will be searched.

I never understood this. This when you set a bunch of searches is only one running at a time?

[Webmaster]

We are easing back into operation at the moment